Scheduled platform maintenance, May 16, 2026
Resolved
May 16, 2026 at 9:51am UTC
Maintenance ended
Affected services
Production API
Production Dashboard
Sandbox API
Updated
May 16, 2026 at 9:51am UTC
The scheduled maintenance on the Straddle platform has been successfully completed.
All systems are now fully operational.
Affected services
Production API
Production Dashboard
Sandbox API
Created
May 16, 2026 at 9:00am UTC
We will be performing scheduled maintenance to upgrade our database infrastructure to a current, fully supported release.
Window: Saturday, May 16, 2026, 5:00 AM to 6:00 AM ET (9:00 to 10:00 UTC)
Expected impact: the API and dashboard will be unavailable for the duration of the window. Requests sent during this time will fail and should be retried once the platform is back online.
No advance action is required from you. We recommend pausing any non-time-sensitive automated jobs during this window. If you experience issues outside the maintenance window, please contact support.
Affected services
Production API
Production Dashboard
Sandbox API